We are pleased to offer a free member benefit: the OC Tech Helpline. It will boost your productivity and “uptime” by quickly and conveniently resolving technical issues over the phone or via remote computer connection.
What We Can Help With:
Through your internet connection, Tech Helpline will connect remotely into your computer, troubleshoot and quickly fix your computer problem. Tech Helpline’s friendly and skillful tech support analysts help troubleshoot problems with any computer or technical device with the following:
- Operating Systems
- Microsoft Windows 10®, Microsoft Windows 8®, Mac OS X (10.3 and higher)
- Software Applications
- MS Outlook, Webmail, Windows Mail
- Form Simplicity
- Office Tools
- Adobe Acrobat, iTunes, Microsoft® Works, etc.
- Hardware
- Smart Phones, Laptops, USB Devices, etc.
- Browsers/Internet
- Virtual Meetings (general support)
- Social Media (general support)
How It Works
REALTOR® and Affiliate members can call the OC Tech Helpline number or access online chat support.
Once connected, a United States–based analyst (located in Orlando, Florida) will verify your OCR membership and then assist you with your computer and technology problems.
- No limit to the number of calls
- No time limit per call
- Multiple topics may be handled in one call
- Analysts connect to your computer via remote software to diagnose and repair
- Assistance is in English or Spanish
Contact the OC Tech Helpline
Call: (877) 562-3156
Online Chat Support
Support is available Monday through Friday from 6:00 a.m. to 5:00 p.m. (PST) and on Saturdays from 6:00 a.m. to 2:00 p.m. (PST).
Additional Resources
Not just for technology crises, Tech Helpline representatives can provide you with expert advice if you’re considering buying a new computer, smartphone, or software.
Access to the Tech Helpline Blog, which is loaded with helpful tips and product advice.
Access a complete list of computer support, here.